1. PurposeThis Privacy Policy explains how Sherbrooke OEM Ltd. (“Sherbrooke OEM”, “we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website or contact us through online forms.
2. Information We CollectWe may collect the following information:
‍Personal data (name, company, email, phone number) provided voluntarily via contact forms or quote requests.
‍Technical data such as IP address, browser type, pages visited, and time spent, collected via cookies or analytics tools (e.g., Google Analytics).
‍Communication data when you email or call us.
3. How We Use Your InformationYour data may be used to:Respond to inquiries or quote requests.Provide information about our products and services.Improve our website and customer experience.Comply with applicable laws and regulations.We do not sell, rent, or trade personal data to third parties.
4. CookiesThis site uses cookies to improve performance and analyze traffic. You can disable cookies in your browser settings, but some features of the site may not function properly.
5. Data SecurityWe use industry-standard security measures to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
6. Data RetentionPersonal information is retained only as long as necessary to fulfill the purposes described or as required by law.
7. Your Rights (Canada & U.S.)You may request access to, correction of, or deletion of your personal data at any time by contacting:
📧 privacy@sherbrooke-oem.comFor residents of Quebec and the U.S., we comply with Law 25 (Quebec) and applicable privacy regulations (CCPA/CPRA) for any collected data.
8. International TransfersData collected through our website may be stored on servers located in Canada or the United States.
9. Third-Party ToolsWe may use trusted service providers for hosting, analytics (e.g., Google Analytics), or form processing. These partners comply with strict confidentiality and data protection standards.
10. Updates to This PolicyThis Privacy Policy may be updated periodically. Any changes will be posted on this page with the updated date.